Seats

Seats limit how many active people can hold paid roles on each Chronigami product. Invitations do not consume seats until someone accepts or you reactivate them into a paid role.

#What uses a seat

An admin with both products subscribed uses one Time tracking seat and one portal seat.

Only active people count. Invited and deactivated people do not use seats.

#Trial seat limit

During a Chronigami trial (before a Paddle subscription exists for that product), the seat cap is the largest self-serve tier in the billing catalog for that product—not a separate “trial only” number.

Today that means:

• Time tracking trial — up to 100 seats (Scale tier cap).
• Portal trial — up to 10 editor seats (Business tier cap).

On Billing, a trialing product shows lines like 3 of 100 seats in use (trial) for Time tracking or 2 of 10 seats in use (trial) for Portal (your numbers will differ).

After you subscribe, the cap comes from your chosen plan tier (Team, Business, or Scale for Time tracking; Team or Business for Portal). See Plans and pricing.

#Adding seats

Chronigami does not sell individual seats. Each plan is a flat workspace fee with a seat limit for that tier.

To support more active people on a product:

1. Open Billing (admin, from the account menu).
2. Select Change plan or Choose a plan for that product.
3. Pick a higher tier with a larger seat limit.
4. Confirm Review change / Confirm change.

You cannot buy “one more seat” without upgrading the plan.

Sending invitations never blocks on seats. Acceptance or reactivation may return No seats are available. Ask an admin to add seats. See Seat limit reached.

#Downgrades and over-cap use

When you choose a plan with fewer seats than you already use, Chronigami still allows the change. Billing may warn: You have X seats in use, which is more than the Y seats on this plan. You can still downgrade — existing users keep access until seat use falls to the limit.

Chronigami does not auto-deactivate people on downgrade. You cannot activate or invite into paid roles until active seat use is at or below the new cap.

#Freeing seats

Deactivate someone on Users when they no longer need access. That frees their seat immediately. See Users and invitations.

Removing portal-only or time-tracking-only roles (without deactivating) can also free a seat on one product while they stay active on the other.

#Related articles

• Roles and permissions
• Changing plans
• Trials