Inviting your team

Invitations add people to your workspace with roles. Choose roles that match Choosing products: managers and developers for Time tracking, editors and submitters for Portal. Admin can do everything in the workspace, including billing and connecting Backlog.

#Open Invitations

1. Sign in as an admin (or a manager/editor if your policy allows invites).
2. In the sidebar, open Invitations.

The page title is Invitations.

#Invite by email

1. Under Invite by email, enter Name and Email.
2. Select one or more Roles: Admin, Manager, Developer, Editor, Submitter.
3. Select Send invitation.

Chronigami emails a single-use link. The invitation stays Open for seven days, then Expired if not accepted.

Accepting the link activates the person (or keeps them invited until they finish). They set a password if they use email sign-in.

#Invite from Backlog

When a space is connected and Backlog's user directory is available:

1. Select Invite from Backlog.
2. Choose a space.
3. Pick a user from the directory.
4. Select Invite.

If the Backlog user has no email, Chronigami shows This Backlog user has no email address. Use email invite instead.

Backlog invites still assign roles on the Chronigami side before you send.

#Seats and invitations

• Sending an invitation never blocks on seat limits.
• Accepting (or reactivating someone into a paid role) uses a seat when the product is subscribed and seats are full. The app may show No seats are available. Ask an admin to add seats.
• Submitter does not use a portal seat.
• Admin uses a seat on each product they need (Time tracking and/or Portal) when those products are subscribed.

You can see waiting invites versus free seats in warnings on the Invitations or Users pages when seats are tight.

#Manage invitations

The list shows State: Open, Send failed, Accepted, Revoked, or Expired.

• Resend — sends the email again for an open invitation.
• Revoke — cancels the invitation before it is accepted.

After someone accepts, manage them on Users (roles, Deactivate, Reactivate).

#What invitees should do

Direct them to Signing in: open the link in the invitation email, complete sign-up or sign-in, and connect Backlog if they will use issue linking or the extension.