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この記事はまだ日本語に翻訳されていないため、英語で表示しています。

Deleting your workspace

Request workspace deletion by email; what Chronigami removes and what stays in Backlog.

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Chronigami does not offer a Delete workspace button in the app. Deletion is handled by the support team.

Request deletion

  1. Use a workspace admin email.
  2. Email support@chronigami.com with the workspace name and confirmation that you want the workspace deleted.
  3. Wait for support to verify ownership and process the request.

注意

Canceling or pausing a subscription is not the same as deleting the workspace. You can manage products on Billing without deleting data immediately. See below.

What Chronigami deletes

When a workspace is deleted (or automatically removed after all products lapse and retention runs), Chronigami removes tenant data in Chronigami’s database: users, time entries, portal configuration, billing metadata tied to that organization, and connected-space records.

Automatic deletion after long read-only periods is described in What happens to your data when a subscription ends and product retention policy. Warnings go to active admins before scheduled deletion.

There is no self-service export API in the product today. Ask support if you need a copy of data before deletion.

What stays in Backlog

Chronigami does not delete or modify your Backlog space, issues, Actual Hours, or attachments when you delete a Chronigami workspace or disconnect a space.

  • Time tracking may have written Actual Hours while sync was on; those values remain in Backlog unless you change them there.
  • Portal submissions created issues in Backlog; those issues remain.

Disconnecting a space is different from deleting the workspace. See Managing connected Backlog spaces.

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